WHY CHOOSE US?We’re locally owned and operated, and our support team is skilled in helping clients work with technology, to support their business operations and growth. We pride ourselves on our excellent customer service. LEARN MORE SERVICES MAINTENANCE PLANS HOSTED SERVICES NETWORK & SECURITY CONSULTING HELP DESK MEET OUR TEAM See the friendly faces behind the screen. DON SHADRAKE Don has been a Technical Support Professional for over 40 years in Greater Cleveland. DON SHADRAKE JASON SMITH Jason is the voice of our Help Desk and Lead Support Technician. JASON SMITH BYRON HUMPHREY Byron our Senior Support Engineer, has been with FocIS for over 15 years. BYRON HUMPHREY